Shipping Information

USA

Our shipping program within the United States is based upon a standardized flat-rate-charge and free-shipping model. The program applies to the lower 48 states (contiguous/continental 48) except in cases where remote rural and beyond charges need be applied. Hawaii, Alaska, Puerto Rico and international military addresses are handled in the same way as international shipments, by assigning a variable cost per shipment based on weight, volume and destination address.

Courier ground shipments are primarily handled by FedEx while freight (skid) shipments will be assigned one of our trusted carriers as determined by the destination state/city.

Canada

Our Canadian shipping program is setting record success levels with our True Cost initiative. Thanks to the backing and support of our Canadian dealer network we have been able to replace the industry standard 'flat-rate-charge' and implement a more cost effective and custom tailored shipping solution. Generating a per-order shipping cost based on weight, volume and destination address has encouraged dealers to cooperatively bundle their orders. This significantly reduced logistical waste, which in turn allowed us to reduce the associated built-in costs and lower product pricing nation-wide. Good work Canada and thanks for your support!

Courier shipments are primarily handled by FedEx while freight (skid) shipments are primarily handled by our partners at the Day&Ross Trucking company.

International

Our international program is based upon our True Cost shipping charge rubric. Shipment costs are calculated according to the weight and volume of each package to a specified destination address. We provide rapid and cost effective shipping to over 190 countries worldwide. International freight, LCL or container shipments (20ft/40ft/40ft HQ) are handled on a case by case basis determined by product type and destination address.

Courier shipments are primarily handled by FedEx or UPS while freight shipments will be assigned one of our trusted carriers as determined by the destination address and shipment specifications.

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